Whoops, The internet connection appears to be offline!
You are back online!
New notifications unavailable
We would like to hear what you think of our flights or services. It's helpful to know what you enjoyed and what we can improve. You can also go through our frequently asked questions page as you might find an answer to your queries. If you are looking for urgent assistance or flying within the next 72 hours you can get in touch with your local Ethiopian Airlines office. We look forward to hearing from you.
Please�click here�to submit your feedbacks about your experience on your past flights.
If your request is for live service support, you may address your request to our social media pages or Ethiopian Airlines' chatbot.
For passengers to or from the United States:
Please use the below address for complaints on Ethiopian Airlines services to the Department of Transport (DOT)’s Aviation Consumer Protection Division.
When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.