For a more personalized travel experience, our friendly staff at check-in counters worldwide are ready to assist you. They will ensure that your baggage is properly checked through to your final destination and provide you with your boarding pass. Whether you need help with your luggage or have special inquiries, our team is here to make your check-in process seamless and stress-free.

Kiosk check-in is a quick and easy way to streamline your travel experience. Follow these five simple steps to complete your check-in process at the airport:

1. Locate the Kiosk: Find the self-service terminal and select Ethiopian Airlines. Choose your preferred language (English or French).
2. Find Your Booking: Access your booking using one of three options: by Destination, Flight Number, or Reservation Code.
3. Confirm Baggage Safety: Confirm that you are not carrying any hazardous or dangerous materials in your checked-in or carry-on baggage. The check-in process can only proceed once this is verified.
4. Enter Personal Details: Provide personal information, select or change your seat from the interactive seat plan, and add any missing details like your passport information or frequent flyer number.
5. Get Your Boarding Pass: Once completed, the kiosk will print your boarding pass with a 2D barcode.

● Checked Baggage: Each passenger is allowed a free checked baggage allowance, which may vary depending on your class of travel and the origin-destination of your flight. Be sure to check the specific limits for your journey.

● Excess Baggage: If your luggage exceeds the allowed weight or piece limit, you can carry additional baggage by paying the applicable charges.

●Cabin/Hand Baggage: For Business Class passengers on all Ethiopian routes, you're allowed two pieces of hand baggage, with a maximum weight of 7 kgs each and dimensions not exceeding 20x40x55cm (or 8x16x22 inches).

For more detailed information on baggage allowances or restrictions, please contact your nearest Ethiopian Airlines office.

Passengers are required to report to the airport check-in counter well before the flight's scheduled departure time to ensure a smooth and timely process. Here’s a breakdown of the recommended check-in times

• For international flights, passengers should check in 2 hours prior to departure, except in the following cases:
• Addis Ababa: Arrive 3 hours before departure.
• Flights to/from USA: Arrive 4 hours before departure.

Failure to meet these time limits may result in Ethiopian Airlines not accepting your check-in if you arrive later than 2 hours before the scheduled departure.For night flights departing from Addis Ababa to the USA, Canada, and Europe, check-in begins at 13:00 local time.

For domestic flights, passengers should arrive 1 hour before departure. Web-checked-in passengers are required to be at the boarding gate 30 minutes before departure. If you have baggage to drop off, ensure you arrive at the baggage drop-off counter 45 minutes before departure.

Additionally, for security reasons, local passengers who have checked in at Addis Ababa will not be allowed to leave the airport to meet relatives or friends but must proceed directly through the immigration process.

Availability of Self-Service Check-In Kiosks.

Availability of Self-baggage Drop Off Counters (SBD)

• NRT: Narita
• LHR: Heathrow
• EZE: Ezeiza Airport
• MAD: Madrid
• ADD: Addis Ababa