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Web Check-in

Нажать здесь   Проверьте возможность онлайн-регистрации для вашего региона. Онлайн регистрация начинается за 48 часов и заканчивается за 2 часа до вылета.

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Онлайн регистрация

Воспользуйтесь онлайн-регистрацией на рейс Ethiopian Airlines для комфортного путешествия. Платформа для регистрации очень проста в использовании - выбирайте место и сохраняйте посадочный талон. Онлайн-регистрация доступна не ранее, чем за 48 часов и не позднее, чем за 2 часа до вылета. Она позволит Вам избежать длинных очередей в аэропорту и начать свое путешествие без лишних хлопот.

Онлайн регистрация через сайт

Сделайте Ваше путешествие комфортным при помощи веб-регистрации на рейс Ethiopian Airlines. Платформа для регистрации проста в использовании и позволяет Вам зарегистрироваться на рейс, выбрать предпочитаемое место и загрузить посадочный талон, не выходя из дома.

Регистрация через мобильное приложение

Используйте мобильное приложение Ethiopian Airlines для комфортной регистрации на рейс. Благодаря простому и интуитивно понятному интерфейсу наше приложение сделает Ваше путешествие легким и комфортным.

Самостоятельная регистрация багажа

Воспользуйтесь нашей услугой самостоятельной регистрации багажа, чтобы избежать длинных очередей. Зарегистрируйте свой багаж за минуту. Просто прикрепите бирку, сдайте багаж и отправляйтесь к выходу на посадку.

❖     Для маленьких детей в возрасте от 2 до 7 лет мы предлагаем детские люльки, которые можно установить у окна только после взлета. Пожалуйста, обратите внимание, что их нельзя использовать во время взлета, посадки или при включенном знаке «Пристегните ремни».

 

 

Online check-in is a service offered by Ethiopian Airlines in which passengers can check-in their flights using our website, mobile App or social Bots within 48 hours prior to the departure of the flight from wherever you are.

You can select your preferred seats, update your travel preferences, access our additional services and print your boarding pass online. This is a great alternative to avoid long queues at the airport.

Online Check-In is available for All Ethiopian Airlines flights except from Ndjamena,Moscow and Bamako.

Yes, it is possible to online check-in group passengers on the Ethiopian Airlines website but not on the mobile applications, and Social bot. The maximum number of passengers who can be checked in at once is 10, and any additional passengers will be checked in the next batch of 10 until every passenger is checked in.

 Online check-in is unavailable for specific passenger categories who are required to proceed to the airport for check-in. This includes: 

  • passengers needing medical assistance
  • unaccompanied minors,  

  • those with tickets requiring additional payment,

  •  individuals with travel documents needing further verification at the check-in counter, 

  • pregnant mothers

  • and those requiring special assistance. For these passengers, the check-in process at the airport is necessary.

Online check-in is available between 48 to 2 hours prior to the scheduled departure time of a flight.

Online check-in is possible on all Ethiopian airlines-operated flights.

You only need your Passport, the E-ticket number or Booking Reference to make use of our online check-in services. Visa and other travel documents may also be requested as per the ADC rule.


You can Contact Us via email or contact the nearest Ethiopian airlines office at any time with regards to your check-in related issue. Please note that you may encounter issues at online check-in if your passport is not valid up to a minimum of six months.

For domestic flights, please check in online from 2 days before departure to 1 hour before departure. For international flights, please check in online 48 hours before departure until 2 hours before departure. You cannot cancel your online check-in 2 hours or less before departure.

here are several possible reasons why you may not be able to check in online. Some of them are:-

  • You are not holding e-Ticket or you are originating from the following cities;-  Bamako & Ndjamena
  • When origin point is offline point where ET is not the operating carrier
  • If the Booking code/PNR is not ticketed or if the VCR/ticket status is anything else except OK
  • It is possible that you are checking in for your flight out of the normal sequence of your itinerary. You must check in for flights in the same sequence of your itinerary for e.g., if your flight itinerary is as follows: Nairobi - Addis Ababa - Hong Kong You must check in for Nairobi – Addis Ababa prior to checking in for Addis Ababa - Hong Kong.

Yes, you can check in your travelling companions if you make your bookings together, provided they share the same booking reference as yours in our record.

This means when a given passenger is restricted to make online check-in and in this case he/she has to check-in at the airport. This happens when the passenger travel document requires further in person verification or when a given passenger is restricted to enter to the destination country.

Partial check-in happen when the first flight segment is checked in but the second flight segment is not. Some times if there are more than one passenger, the system will allow to check-in one passenger but not the other passenger. When this happen the traveler should check-in the remining flight segment at the airport.

This happen when the Booking reference is not correct or when the booking reference is a past date . The traveler can use his/her ticket number for check-in when he has incorrect booking reference.

This error happen when the passenger ticket is not eligible or it has status code other than OK such as NOGO,LFTD,RFND or CTRL. When the passenger ticket is used or refunded such error response will be displayed.

This includes various system error behind the scene and one or more system may not be working as expected. When the passenger get this response he/she should proceed and make their check-in at the airport.

1. Error: INHIBITED_SSR_FOUND
Cause: This error occurs when a booking has a special service request such as a Wheelchair, Stretcher, Medical case, Pet in the cabin, or extra seat passenger that is inhibited.

Solution: Any bookings having one of these requests will not be able to check-in and the passenger should go to the airport counter.

2. Error: Segment Restricted/Segment not eligible for Check-in
Cause: The system is unable to complete your check-in. The segment you are trying to check in is restricted for online check-in.

Solution: Please go to the airport to complete the check-in formalities and receive your boarding pass(es)

3. Error: Flight Not Initialized
Cause: This happens when the passenger flight is not yet ready for Check-in service

Solution: Please try again within 48 hours of your scheduled flight departure time. If the error continues, please contact us immediately

4. Error: Online check-in window is closed
Cause: This is when the Online check-in window is closed

Solution: Please proceed immediately to the airport to complete the check-in formalities and receive your boarding pass(es)

5. Error: CHECK_IN_WINDOW_NOT_YET_OPEN
Cause: This error occurs when the passenger is trying to check-in online before the allowed check-in time.

Solution: Please try again within 48 hours of your scheduled flight departure time.

6. Error: Invalid Passport Number
Cause: This could be due to incorrect document details.

Solution: Ensure that you have entered the correct document details and try again. If the error continues, please contact our global call center or proceed to the airport to complete the check-in formalities and receive your boarding pass(es)

7. Error: DOCUMENT_NUMBER_DUPLICATED
Cause: This is when 2 passengers enter the same document type and document ID on the same PNR.

Solution: Please ensure that you have entered the correct document details and try again. If the error continues, please contact our global call center for further assistance or proceed immediately to the airport to complete the check-in formalities and receive your boarding pass(es)

8. Error: Online Check-in not allowed
Cause: This error in most cases is due to an unpaid ancillary

Solution: Please contact our call center to complete the payment and check in to receive your boarding pass(es)

9. Error: Inhibited Station
Cause: Check-in is not allowed from the origin or your point of departure.

Solution: Please contact our call center or complete your check-in at the airport.

10. Error: Online Check-in is not allowed APP Error
Cause: The system is unable to complete your check-in at this time.

Solution: Please retry after some time. If the error continues, please contact our global call center for further assistance or proceed to the airport to complete the check-in formalities and receive your boarding pass(es).

11. Error: ASSOCIATED_PASSENGER_NOT_ELIGIBLE/ inhibited Passenger Type
Cause: Passengers like Infants, and unaccompanied minors are inhibited from using self-service check-in applications.
Solution: Please contact us immediately for further assistance or proceed immediately to the airport to complete the check-in formalities and receive your boarding pass(es).

Здесь вы можете получить информацию об ограничениях на провоз багажа

Оплата банковскими картами, выпущенными в России, не доступна на сайте. Для завершения бронирования и оплаты авиабилетов Вы можете отправить код Вашего бронирования по электронной почте ethiopianairlines_ru@aviareps.com ежедневно или позвонить нам по телефону +7 (495) 937-59-45. Вам будет отправлена ссылка для оплаты бронирования картой российского банка.

Также Вы можете оплатить наличными или картой российского банка в офисе авиакомпании по адресу: г. Москва, ул. Земляной Вал, д.9, БЦ «Ситидел», 8 этаж. Время работы офиса: понедельник - пятница с 10:00 до 19:00.

Филиал АО «АВИАРЕПС АГ» является уполномоченным генеральным агентом авиакомпании Ethiopian Airlines в России. ИНН/КПП 9909020040/773851001.

Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.

VISA for passengers transiting through ICN
Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.

Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

  • Those transiting/transferring through Singapore without seeking immigration clearance

  • Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

For the detail information, including the list of countries with risk of yellow fever, click here

Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.

If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa. If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.

Discounted fare is available if:

Примечание : Документ необходимо предъявить при оформлении билета (если оплата производится в кассах города / аэропорта) и при регистрации в авиакомпании по запросу. Непредставление необходимых документов может привести к отказу пассажира от полета и возврату билета после соответствующих штрафных санкций.

Take the train to your plane

Ethiopian, in cooperation with Deutsche Bahn, offers its passengers the opportunity to travel with Deutsche Bahn from almost all DB stations in Germany to Frankfurt Airport.

Read the terms and conditions

Do you want to include train segment to your booking?

FAKE WEBSITE AND BANK ACCOUNT ALERT

Beware of Scammers

It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.

Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.

Travel Advisory

  • Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.

  • Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.

This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.

Note:

  • It is mandatory to present all the necessary documents upon ticketing (if payment is made at city or airport ticket offices) and at the time of check-in to the airline on demand. Failure to present the required documents may result in the denial of the passenger's flight.
  • If you do not hold any of these documents, your ticket must be paid with credit/debit card on the Website/ Mobile App OR pay in cash in USD, GBP, or EUR currencies at ticket offices.

Ethiopian Airlines A Star Alliance Member