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 Update on ticket rules to/from Tel Aviv
 Update On The Entry Requirement To Thailand
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 Monkey Pox health declaration form
 Monkey Pox Regulation Updates
 Guideline for Visa on Arrival at Addis Ababa Ethiopia
 SOTO Update: For ticket issued outside Ethiopia and if there is a change after departure, fare change , tax and penalty can be played in ETB for passengers who has valid Ethiopian residence documents

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Travelling with Pets

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Pregnancy Travel Guidelines Travelling with Pets Unaccompanied Minors Medical Case Passengers Special Need Service Request Form Special Assistance for USA Travel Medical Information Form (MEDIF)

  1. Cats and dogs, as defined in current passenger tariffs, may be transported in the cabin or baggage compartment when in a container and accompanied by a passenger or shipped as cargo.
  2. Ethiopian Airlines accepts only dogs and cats in the cabin, with a limited number allowed per compartment:

Aircraft Type C9 Class Economy Class
Wide Body     2             4
Narrow Body     1             2

 

Note: You must bring your pet in a box that does not exceed 55 x 40 x 20 cm and 8 kg (including the container). If the size or weight is more, the pet must be transported in the aircraft hold.

  1. If the cage is larger than allowed for cabin travel, or the total weight (pet + cage) is more than 8 kg and up to 45 kg, it will be transported in the hold.

  2. Pets (including cage) weighing more than 45 kg must be transported as cargo, following cargo procedures.

  3. Seeing-eye dogs (trained to assist visually impaired passengers), when harnessed and muzzled, may travel in the cabin on all Ethiopian Airlines aircraft at no charge. This depends on local or government restrictions.

  4. Hearing-ear dogs (trained to assist hearing-impaired passengers), when harnessed and muzzled, may also travel in the cabin for free. This requires advance arrangements and is subject to local or government restrictions.

  5. Service dogs for visually or hearing-impaired passengers travel free and can stay in the cabin. You must notify the airline in advance.

Snub-nosed dog and cat breeds are not accepted, due to increased breathing risks caused by stress and temperature changes during transport.

    ●       Pets are accepted in the cabin on all Ethiopian Q-400 aircraft.

    ●       Pets (in containers) accompanied by passengers or shipped as cargo may be carried in the baggage compartment.

    ●       You must make advance arrangements for all pet transport.

    • You must specify the type of pet and the size of the container when making a reservation.
    • Ethiopian does not accept emotional support or psychiatric service animals in the cabin unless the passenger provides valid documentation (no older than one year) from a licensed mental health professional (e.g. psychiatrist, psychologist, clinical social worker, or medical doctor) on official letterhead.

    • Pet acceptance rules vary by country. Check with your nearest Ethiopian Airlines office or travel agent.

    • For interline connections, check the policy of the other carrier.

    • Charges for pets in the cabin or hold apply at excess baggage rates, regardless of other baggage.
    RouteRevised Pet Charges Effective for Sales and Travel 20JUN25  U.F.N
    between any ET international online pointsFor PET transported in Cabin with weight  upto 8Kg including the cage 120 EUR/110GBP/150 USD per direction( for one way)
    between any ET international online pointsFor PET transported in hold ( pets that are more than 8KG up to 32kg including the cage ) 370 USD per direction( for one way)
    between any ET international online pointsFor PET transported in hold ( pets that are more than 32KG up to 45kg including the cage ) 500 USD per direction( for one way)
    between any ET Domestic e pointsFor PET transported in Cabin with weight  upto 8Kg including the cage 100 USD per direction( for one way)
    between any ET Domestic e pointsFor PET transported in hold ( pets that are more than 8KG up to 32kg including the cage )  500% of the excess baggage rate  provided   (GSM Sec04.04 7.6) is fulfilled 
    Genral rules and applicationException: For ET codeshare flights, the operating carrier rules shall apply.
    For any Kg, use the standard size                  
    PET that is more than 45 KG, including the cage, shall be transported as cargo per cargo procedure
    PET/AVIH is charged the above payment only regardless of whether it is within free baggage allowance or not
    • For pets over 45 kg, transport must be as cargo.

    • The PET/AVIH fee applies regardless of whether it fits within your free baggage allowance.

    • For codeshare flights, the operating carrier’s rules apply.

    • The pet owner accepts all risks (injury, sickness, or death) and is responsible for meeting all legal requirements. Ethiopian Airlines is not liable if a pet is denied entry to, or transit through, any location.

    New Entry Requirements: USA

    As of 1 August 2024, the U.S. CDC has new entry requirements for live dogs.
    Click here for more information.

    Bringing a Pet to Norway

    ●       To bring a pet in cabin, follow these official rules.

    To import animals, follow the import guidelines here.

    Disclaimer

    This information is for guidance only and does not form a contract. Details may change without notice. Ethiopian Airlines is not liable for any such changes and reserves the right to interpret and apply these rules at its discretion. Ethiopian’s interpretation is final.


    Click here to get information about baggage restrictions

    Payment by bank cards issued in Russia is not available on the website. To finalize your booking and pay for your air tickets, you can send your booking code by e-mail to ethiopianairlines_ru@aviareps.com daily or call us at +7 (495) 937-59-45. You will be sent a link to pay for your reservation with a Russian bank card.

    You can also pay by cash or Russian bank card at the airline's office at: 9, Zemlyanoy Val Street, Moscow, BC “Citidel”, 8th floor. Office working hours: Monday through Friday from 10:00 to 19:00.

    Branch of AVIAREPS AG is an authorized general agent of Ethiopian Airlines in Russia. TIN/CPP 9909020040/773851001

    Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.

    VISA for passengers transiting through ICN
    Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.

    Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.

    Travel Advisory

    1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

    • Those transiting/transferring through Singapore without seeking immigration clearance

    • Residents travelling through the land checkpoints.

    Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

    2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

    For the detail information, including the list of countries with risk of yellow fever, click here

    Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.

    If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
    Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa. If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.

    Discounted fare is available if:

    Note : It is mandatory to present the document upon ticketing (if payment is made at city/airport ticket offices) and, at time of check-in to the airline on demand. Failure to present the required documents may result in denial of passenger from the flight and refund of ticket after applicable penalty deductions.

    Take the train to your plane

    Ethiopian, in cooperation with Deutsche Bahn, offers its passengers the opportunity to travel with Deutsche Bahn from almost all DB stations in Germany to Frankfurt Airport.

    Read the terms and conditions

    Do you want to include train segment to your booking?

    FAKE WEBSITE AND BANK ACCOUNT ALERT

    Beware of Scammers

    It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.

    Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.

    Travel Advisory

    • Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.

    • Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.

    This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.

    Note:

    • It is mandatory to present all the necessary documents upon ticketing (if payment is made at city or airport ticket offices) and at the time of check-in to the airline on demand. Failure to present the required documents may result in the denial of the passenger's flight.
    • If you do not hold any of these documents, your ticket must be paid with credit/debit card on the Website/ Mobile App OR pay in cash in USD, GBP, or EUR currencies at ticket offices.

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