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Travel Tips and Information

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Travel Tips and Information

Plan your journey with confidence using these essential travel tips for Ethiopian Airlines passengers. From passport and visa rules to child travel documents and airport arrival guidance everything you need for a seamless experience. Travel prepared, stay informed, and enjoy every step of your adventure.

Passport, visa, and health requirements differ from country to country. To ensure smooth travel, passengers are advised to contact their travel agent or the nearest Ethiopian Airlines ticket office for the most accurate and up-to-date information regarding passport, visa, and health documentation for the countries they intend to visit.


Many countries also require travelers to show proof of return or onward travel and evidence of sufficient funds to cover their stay. For detailed and specific visa information, please contact the nearest consulate or embassy of the country you are traveling to.


For passengers flying with Ethiopian Airlines between Vienna and Copenhagen, please note that travelers who require a visa to enter Schengen countries must hold a valid multiple-entry Schengen visa. Passengers with a single-entry Schengen visa will not be allowed to travel on Ethiopian Airlines flights between Copenhagen and Vienna. This is due to the fact that the flight operates as a transit route for international travelers continuing beyond European destinations.


Similarly, passengers traveling between Oslo and Stockholm on Ethiopian Airlines must also have a valid multiple-entry Schengen visa if their nationality requires one for entry into Schengen countries. Single-entry Schengen visa holders are not permitted to travel on Ethiopian Airlines flights between Oslo and Stockholm, as the flight is classified as a transit flight carrying international passengers.


Additionally, a valid passport is mandatory for all passengers traveling with Ethiopian Airlines between Stockholm and Oslo, and between Vienna and Copenhagen, even if they hold a residence permit or citizenship of a Schengen country. This requirement applies in both directions on these routes.


If you are traveling with children, it is essential to carry a valid unabridged birth certificate, adoption certificate, or certificate of guardianship, depending on the specific situation. These documents are required to ensure a smooth travel experience and to avoid any last-minute complications at the airport or immigration checkpoints.


Please note that this requirement applies to all minors, whether they are biological children, adopted children, or children traveling under guardianship. Ensure all necessary documents are in order before your journey to prevent delays or denial of travel.

Customs regulations and procedures for travelers entering or exiting a country vary widely and are subject to frequent changes. To stay informed and avoid unexpected issues at borders, it is strongly recommended to consult your travel agent or contact the nearest Ethiopian Airlines ticket office for the latest customs requirements of the countries you plan to visit.

Please ensure that you carry your government-issued photo identification (ID) card with you at all times during your journey. This ID may be required at various points, including check-in, security screening, and boarding.


If you are traveling with children, you may also be asked to present proof of the child’s age, such as a birth certificate, at the airport. Having these documents readily available will help avoid any travel delays or issues during the boarding process.


Many countries enforce strict restrictions on the import and export of agricultural products such as plants, seeds, fruits, vegetables, and animal products. To avoid fines, delays, or confiscation of goods, please check the latest regulations before you travel. You are advised to contact your travel agent or the nearest Ethiopian Airlines ticket office for up-to-date information on the agricultural import/export restrictions of your destination.


To ensure a smooth and stress-free travel experience, passengers are encouraged to arrive at the airport well in advance. Please allow ample time for check-in, security screening, and boarding procedures.


Due to potential delays at security checkpoints, especially during peak hours, we strongly recommend arriving at least 3 hours before your scheduled departure time. Early arrival helps avoid unnecessary stress and ensures you have enough time to complete all pre-flight formalities comfortably.

To make your journey more enjoyable and reduce in-flight discomfort, consider the following travel tips:


  • Travel light to avoid unnecessary strain during your trip.

  • Wear loose, comfortable clothing and elasticated stockings made from natural fibers to promote circulation.

  • Stay hydrated by increasing your regular water intake. If you choose to consume alcohol, do so in moderation.

  • Use moisturizing cream to prevent your skin from becoming dry in the cabin environment.

  • Remove your shoes during the flight or wear footwear that accommodates swollen feet or ankles.

  • Avoid eating heavy meals during the flight to aid digestion and comfort.

  • Take short walks every two hours to encourage healthy blood circulation.

  • When waiting in the aisle, try to stretch your hamstrings by touching your toes.

  • Upon arrival, a hot shower or relaxing bath can help refresh your body and mind.

  • To boost circulation after landing, try a quick jog, brisk walk, or even a vigorous scrub to energize yourself and combat travel fatigue.

The information provided on these pages is intended for informational purposes only and does not constitute a contractual agreement. All content is subject to change with or without prior notice.


Ethiopian Airlines assumes no responsibility or liability for any changes to the information presented. The airline also reserves the right to interpret and apply its policies and procedures at its sole discretion. In all instances, Ethiopian Airlines’ interpretations and decisions shall be considered final and binding.

 

  1. Passengers Traveling with Children to South Africa

All children under the age of 18 traveling into or out of South Africa must have the consent of both parents and present a full (unabridged) birth certificate at the port of entry. This requirement applies to all minors, regardless of whether they are traveling with parents or guardians.


For detailed information, please visit:

http://www.southafrica.info/travel/documents/visas.htm#.VuHQcnOvDqC 


  1. Acceptance of Minors Traveling Alone or With One Parent

If a child is traveling alone or with only one parent, they must also carry a sworn affidavit completed by the non-traveling parent or legal guardian, granting permission for the travel.


To review the full regulation and download the required documents, please follow the links below:


Click here to see the detailed rule

Click here to download the Parental Consent Affidavit


Click here to get information about baggage restrictions

Payment by bank cards issued in Russia is not available on the website. To finalize your booking and pay for your air tickets, you can send your booking code by e-mail to ethiopianairlines_ru@aviareps.com daily or call us at +7 (495) 937-59-45. You will be sent a link to pay for your reservation with a Russian bank card.

You can also pay by cash or Russian bank card at the airline's office at: 9, Zemlyanoy Val Street, Moscow, BC “Citidel”, 8th floor. Office working hours: Monday through Friday from 10:00 to 19:00.

Branch of AVIAREPS AG is an authorized general agent of Ethiopian Airlines in Russia. TIN/CPP 9909020040/773851001

Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.

VISA for passengers transiting through ICN
Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.

Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

  • Those transiting/transferring through Singapore without seeking immigration clearance

  • Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

For the detail information, including the list of countries with risk of yellow fever, click here

Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.

If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa. If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.

Discounted fare is available if:

ملحوظة : من الضروري تقديم المستند عند إصدار التذاكر (إذا تم الدفع في مكاتب تذاكر المدينة / المطار) ، وفي وقت تسجيل الوصول إلى شركة الطيران عند الطلب. قد يؤدي عدم تقديم المستندات المطلوبة إلى حرمان الراكب من الرحلة واسترداد التذكرة بعد خصم الغرامة المطبق.

Take the train to your plane

Ethiopian, in cooperation with Deutsche Bahn, offers its passengers the opportunity to travel with Deutsche Bahn from almost all DB stations in Germany to Frankfurt Airport.

Read the terms and conditions

Do you want to include train segment to your booking?

FAKE WEBSITE AND BANK ACCOUNT ALERT

Beware of Scammers

It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.

Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.

Travel Advisory

  • Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.

  • Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.

This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.

Note:

  • It is mandatory to present all the necessary documents upon ticketing (if payment is made at city or airport ticket offices) and at the time of check-in to the airline on demand. Failure to present the required documents may result in the denial of the passenger's flight.
  • If you do not hold any of these documents, your ticket must be paid with credit/debit card on the Website/ Mobile App OR pay in cash in USD, GBP, or EUR currencies at ticket offices.

Ethiopian Airlines A Star Alliance Member