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Optional Service Charges

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Optional Service Charges

Explore all optional charges that may apply to your journey with Ethiopian Airlines. Whether you're checking extra bags or traveling with a pet, everything you need is here.

1. Baggage Allowance and Excess Baggage Fees (per piece each way)

 

  Business Class (Cloud-9) Economy Class
Piece 3 2
Weight per piece 23kg ( 50Lb) 23kg (50Lb)
Total Dimension (L+W+H) 158cm (62In) 158cm (62In)

●   For flights from Washington D.C., Newark, New York (JFK), Chicago to Addis Ababa and beyond:
 USD 225.00 will apply for each additional piece (bag) weighing up to 23 kgs (50 lbs)
 on the sectors between all destinations to Washington D.C., Chicago, Newark, New York (JFK) or vice versa.

●  For flights from Washington D.C., Chicago, Newark, and New York (JFK) to Asmara:
 USD 275.00 will apply for each additional piece (bag) weighing up to 23 kgs (50 lbs)

●  Dimension Limit: Each additional bag must not exceed 158 cm (62 in) in total dimensions.

●  For passengers originating from the USA, outside Washington D.C., Chicago, Newark, and New York (JFK):
 Please contact the first carrier for excess baggage information.

●       In Economy Class, if a bag is within the allowed number of pieces but weighs more than 23 kgs and less than 32 kgs (51–70 lbs), the excess baggage charge will be USD 100.00 per bag.

●       Infant passengers paying 10% of the applicable fare and not occupying a seat are entitled to:

○       One checked bag (piece)

○       One fully collapsible child’s stroller or pushchair

●       Sheba Miles Platinum, Gold, Silver, Blue and Star Gold members receive additional allowance in addition to the normal baggage allowance.

  Business Class (Cloud-9) Economy
  Piece Mkt Weight Mkt Piece Mkt Weight Mkt
Platinum
  		2Pcs  23kg        Or 1Pc 32kg
  		32kg (70Lbs) 2Pcs 23kg 32kg (70Lbs)
Gold
  		1Pc 32kg
  		20kg (45Lbs)
  		1Pc 32kg
  		20kg (45Lbs)
 
Silver
  		1Pc 23kg
  		15kg (34Lbs) 1Pc 23kg 15kg (34Lbs)
Blue
  		5kg
  		5kg (11Lbs) 5kg (11Lbs)
  		5kg (11Lbs)
Star Gold
  		1Pc 32kg
  		  1 Pc 23Kg  

●       Online booking via www.ethiopianairlines.com – Free of Charge

●       Phone bookings via Ethiopian Call Center – Free of Charge

 

The following fare shall apply for the transportation of unaccompanied minors on International and domestic routes with company escort.

NON-CODE SHARE FLIGHT

Age group(year) Applicable Fare Zone Location To/From ADD Amount in USD per sector Company Esco
International Route Domestic route
5 to end of 11 years Adult Fare 1 Africa 100 Optional Optional
5 to end of 11 years Adult Fare 2 Middle East 100 Optional Optional
5 to end of 11 years Adult Fare 3 Europe 125 Optional Optional
5 to end of 11 years Adult Fare 4 Asia 150 Optional Optional
5 to end of 11 years Adult Fare 5 North & Latin America 175 Optional Optional
12 to end of 17 Years Adult Fare     optional Optional Optional
Domestic sector 500 Birr per sector
Remark: Locations are per Conventional or Natural Geography & not per IATA Geography

 Notes:

●       For age group 5 to 11, if an escort is requested: Adult fare + service charges

●       For age group 12 to 17, if escort is requested: Adult fare + service charges

Example 1:
 If a passenger is traveling from Lagos to Chicago, the UMNR charge is
 USD 100 (LOS–ADD) + USD 175 (ADD–IAD) = Total USD 275

Example 2:
 If the UM is traveling from CPT to CAI, the UMNR charge is
 USD 100 (CPT–ADD) + USD 100 (ADD–CAI) = Total USD 200

CODE SHARE FLIGHT

Age group (year) Applicable Fare Zone Location to/from ADD Amount in USD per sector Company Escort Requirement Company Escort Fare
5 to end of 11 years Adult Fare 1 Africa 100 Mandatory One-way adult fare
5 to end of 11 years Adult Fare 2 Middle East 100 Mandatory One-way adult fare
5 to end of 11 years Adult Fare 3 Europe 125 Mandatory One-way adult fare
5 to end of 11 years Adult Fare 4 Asia 150 Mandatory One-way adult fare
5 to end of 11 years Adult Fare 5 North & Latin America 175 Mandatory One-way adult fare
12 to end of 17 Years Adult Fare   Optional Optional Optional Optional
Domestic sector 500 Birr per sector
Remark: Locations are per Conventional or Natural Geography & not per IATA Geography

Notes:

●       For age group 5 to 11, escort is mandatory. Charge = Adult fare + service charges

●       For age group 12 to 17, escort is optional, and charges apply as above

Example 1:
 From Lagos to Chicago:
 USD 100 (LOS–ADD) + USD 175 (ADD–IAD) = Total USD 275

Example 2:
 From CPT to CAI:
 USD 100 (CPT–ADD) + USD 100 (ADD–CAI) = Total USD 200

●       Additional charges apply for interline carriage on both code-share and non-code-share flights.

●       For Lufthansa code-shared flights, refer to:
 Lufthansa – Baggage & Other Fees

Domestic Unaccompanied Minor Service

●       Children aged 5 to 11 years can travel on domestic routes with a mandatory company escort, subject to a one-way adult fare for the escort plus a service fee of ETB 100.

●       Minors aged 12 to 18 years may travel without an escort by completing a UM form and paying a service fee of ETB 200.

For further assistance, please contact your travel agency or visit the nearest Ethiopian Airlines ticket office.

Pet charges vary according to weight, size, and route. Please refer to the table below for detailed fees.

Route Revised Pet Charges Effective for Sales and Travel 29oct19  U.F.N
between any ET international online points For PET transported in Cabin with weight  up to 8Kg including the cage 120 EUR/110GBP/150 USD/CAD210 per direction( for one way)
between any ET international online points For PET transported in hold ( pets that are more than 8KG up to 32kg ) 370 USD/CAD518 per direction( for one way)
between any ET Domestic points For PET transported in Cabin with weight  up to 8Kg including the cage 100 USD/CAD140 per direction( for one way)
between any ET Domestic points For PET transported in hold ( pets that are more than 8KG up to 32kg )  500% of the excess baggage rate  provided   (GSM Sec04.04 7.6) is fulfilled
General rules and application Exception: For ET codeshare flights the operating carrier rules shall apply.
                 
PET that is more than 45 KG shall be transported as cargo per cargo procedure
PET/AVIH is charged the above payment regardless of whether it is within free baggage allowance or Not

Service Animal

Guide dogs assisting passengers with visual or hearing disabilities are transported free of charge on all Ethiopian flights and may travel in the cabin with advance notice.

Note: Additional charges may apply for interline travel on both codeshare and non-codeshare flights

Click here to get information about baggage restrictions

Payment by bank cards issued in Russia is not available on the website. To finalize your booking and pay for your air tickets, you can send your booking code by e-mail to ethiopianairlines_ru@aviareps.com daily or call us at +7 (495) 937-59-45. You will be sent a link to pay for your reservation with a Russian bank card.

You can also pay by cash or Russian bank card at the airline's office at: 9, Zemlyanoy Val Street, Moscow, BC “Citidel”, 8th floor. Office working hours: Monday through Friday from 10:00 to 19:00.

Branch of AVIAREPS AG is an authorized general agent of Ethiopian Airlines in Russia. TIN/CPP 9909020040/773851001

Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.

VISA for passengers transiting through ICN
Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.

Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

  • Those transiting/transferring through Singapore without seeking immigration clearance

  • Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

For the detail information, including the list of countries with risk of yellow fever, click here

Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.

If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa. If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.

Discounted fare is available if:

ノート : 発券時（市/空港の発券所で支払いを行う場合）、およびチェックイン時にオンデマンドで航空会社に書類を提示する必要があります。必要な書類を提示しないと、フライトからの乗客の拒否と、該当するペナルティ控除後のチケットの払い戻しにつながる可能性があります。

Take the train to your plane

Ethiopian, in cooperation with Deutsche Bahn, offers its passengers the opportunity to travel with Deutsche Bahn from almost all DB stations in Germany to Frankfurt Airport.

Read the terms and conditions

Do you want to include train segment to your booking?

FAKE WEBSITE AND BANK ACCOUNT ALERT

Beware of Scammers

It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.

Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.

Travel Advisory

  • Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.

  • Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.

This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.

Note:

  • It is mandatory to present all the necessary documents upon ticketing (if payment is made at city or airport ticket offices) and at the time of check-in to the airline on demand. Failure to present the required documents may result in the denial of the passenger's flight.
  • If you do not hold any of these documents, your ticket must be paid with credit/debit card on the Website/ Mobile App OR pay in cash in USD, GBP, or EUR currencies at ticket offices.

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