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Travelling with Pets

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1. 根据现行旅客运输规定,宠物(猫、狗)若妥善安置于宠物箱中,并在乘客陪同下运输或作为货物运输,可获准进入客舱或行李舱。

2. 埃塞俄比亚航空仅允许狗或猫进入客舱,且每个客舱的宠物数量有限制,具体限制数量请见下表。

宽体机窄体机
C9经济舱C9经济舱
2412

注意:乘客需携带宠物箱,其尺寸不得超过55厘米×40厘米×20厘米,总重量不得超过8公斤(含宠物箱);若超出规定,宠物需托运至货舱。

3.若宠物箱超出客舱规定尺寸,或宠物(含宠物箱)总重量超过8公斤但不超过45公斤,宠物需托运至飞机货舱。

4. 若宠物(含宠物箱)总重量超过45公斤,需按货物托运流程办理。

5. 经过专业训练的导盲犬,若陪伴其视力障碍主人出行,且已佩戴导盲鞍并佩戴口罩,可无偿进入埃塞俄比亚航空所有客机客舱。该运输服务需遵守当地法律法规或政府限制。

6. 经过专业训练的助听犬,若陪伴其听力障碍主人出行,且已佩戴导盲鞍并佩戴口罩,可无偿进入埃塞俄比亚航空所有客机客舱。该运输服务需遵守当地法律法规或政府限制,且需提前完成特殊申请流程。

7. 导盲犬、助听犬等辅助工作犬可无偿搭乘埃塞俄比亚航空所有航班,并允许进入客舱随行。请务必提前告知我们您的导犬需求。

8.埃塞俄比亚航空暂不承运短鼻品种的犬猫,因该类动物存在呼吸隐患。运输过程中的压力及起运地、中转地或目的地机场的高温环境,可能引发循环系统障碍,进而加剧呼吸负担。


埃塞俄比亚航空允许宠物进入所有Q-400机型客舱。

  1. 埃塞俄比亚航空允许宠物进入其所有Q-400机型客舱。
  2. 宠物(需安置于容器中)运输需提前办理手续,无论是旅客随身携带还是作为货物运输。

预订时应注明宠物的种类和容器的大小。

埃塞俄比亚航空暂不承运情感辅助动物或精神服务动物进入客舱,除非乘客出示由持照心理健康专家(如精神科医生、心理学家、持照临床社工或医师)出具的指定证明文件,且该文件自首次计划乘机日起一年内有效。

  1. 各国政府对携带和接受宠物的限制各不相同。请联系离您最近的埃塞俄比亚航空代表处或您的订票代理人。
  2. 如果旅客和宠物进行联运,应检查联运承运人的适用规定。
  3. 无论其他行李的重量如何,将按照现行适用的运价按超重行李收费。
航线 宠物托运费用调整,新标准自2020年11月1日起适用于所有销售与乘机日期,直至另行通知。
在任意埃塞俄比亚航空国际航点之间 客舱运输的宠物及其容器总重量不超过8公斤 每段单程运输费用为:120欧元/110英镑/150美元
在任意埃塞俄比亚航空国际航点之间 作为货物运输的宠物总重量限8公斤至32公斤 每段单程运输费用为370美元
在任何埃塞俄比亚航空国内点之间 客舱运输的宠物及其容器总重量不超过8公斤 每段单程运输费用为100美元
在任何埃塞俄比亚航空国内点之间 作为货物运输的宠物总重量限8公斤至32公斤 如超出规定重量,需按超重行李费率的500%缴纳费用(依据GSM Sec04.04 7.6条款)
般规则与适用 例外情况:埃塞俄比亚航空代码共享航班需遵循实际承运人的规则。
宠物/AVIH行李需按上述标准单独付费,无论其是否在免费行李额度内

4. 宠物主人需承担运输过程中宠物可能遭遇的伤害、疾病或死亡的所有风险,并需自行遵守所有政府法规和限制。如宠物被任何国家、地区或领土拒绝运输或过境,埃塞俄比亚航空公司将不承担责任。

美国活体犬入境新规

美国疾控中心宣布了一项新的活体犬入境要求,该要求将于2024年8月1日起实施。欲了解更多详情,请点击下方链接查看。

美国活体犬入境新规

携带宠物进入挪威客舱须知
请严格遵守链接中所述规则
点击这里
挪威动物进口须知
请严格遵守链接中所述规则
点击这里

免责声明

本页面内容仅供参考,不构成合同。因此,本网站所载信息可能会在有通知或没有通知的情况下发生变更。埃塞俄比亚航空对这些变更不承担任何责任。埃塞俄比亚航空还保留解释和应用这些政策和程序的权力。在任何情况下,埃塞俄比亚航空的解释和应用均为最终决定并具有结论性。

 

Click here to get information about baggage restrictions

Payment by bank cards issued in Russia is not available on the website. To finalize your booking and pay for your air tickets, you can send your booking code by e-mail to ethiopianairlines_ru@aviareps.com daily or call us at +7 (495) 937-59-45. You will be sent a link to pay for your reservation with a Russian bank card.

You can also pay by cash or Russian bank card at the airline's office at: 9, Zemlyanoy Val Street, Moscow, BC “Citidel”, 8th floor. Office working hours: Monday through Friday from 10:00 to 19:00.

Branch of AVIAREPS AG is an authorized general agent of Ethiopian Airlines in Russia. TIN/CPP 9909020040/773851001

Please be notified that for flights departing from Washington, Ethiopian Airlines has temporarily limited excess baggage to a maximum of 2 per passenger making the total number of accepted checked baggage 4 per passenger. The additional 2 excess bags will be accepted on standby and may not be shipped on the same flight.

VISA for passengers transiting through ICN
Kindly note that since our flight will have a technical landing in Seoul, passengers with the nationalities Sudan, Syria, Egypt, Yeman are required to hold a transit VISA for South Korea.

Please be informed that if your flight has a stopover at Incheon Airport (ICN), based on the local requirement you are required to disembark, go through transit security screening, and then re-board the aircraft.

Travel Advisory

1. All travelers are required to submit thier SG Arrival Card before arriving in Singapore, except:

  • Those transiting/transferring through Singapore without seeking immigration clearance

  • Residents travelling through the land checkpoints.

Please note that the SG Arrival Card is not a visa. You may refer to the requirements for entering Singapore for more information.

2. All passengers with travel history to countries with risk of yellow fever in the 6 days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate. The Yellow Fever Vaccination Certificate will only be considered valid if issued 10 days prior to arrival into Singapore.

For the detail information, including the list of countries with risk of yellow fever, click here

Please note that airport check-in time for your flight on ET928 will be from 15:00 to 18:00 local time.

If travel is on a short-term visa, you will need to have a return ticket preferably on Ethiopia Airlines. If the return ticket is on other airlines, an indemnity will have to be submitted.
Long-term visas under process - Passengers need to carry the payment receipt and Declaration. Passengers will also need to have a single-entry visa to enter South Africa. If NOT OK TO BOARD pops up during the check-in system, passengers must contact DHA-South Africa to have the status changed and obtain a "Waiver of Unfavor" letter from DHA- South Africa.

Discounted fare is available if:

Note : 必须在出票时(如果在城市/机场售票处付款)以及在航空公司办理登机手续时出示该文件。未能出示所需文件可能会导致乘客被拒绝搭乘航班并在扣除适用的罚款后退票。

Take the train to your plane

Ethiopian, in cooperation with Deutsche Bahn, offers its passengers the opportunity to travel with Deutsche Bahn from almost all DB stations in Germany to Frankfurt Airport.

Read the terms and conditions

Do you want to include train segment to your booking?

FAKE WEBSITE AND BANK ACCOUNT ALERT

Beware of Scammers

It has come to our notice that scammers are setting up fake websites with similar names to ours to deceive passengers. Our official website is www.ethiopianairlines.com and you can download our mobile app for easier and safer transactions.

Ethiopian officers do not call you for payment or ask you to transfer money to any specific bank account . Ethiopian has city offices and airport offices in four cities in Nigeria, namely Kano, Enugu, Abuja and Lagos; you may visit our offices for any further information.

Travel Advisory

  • Passport or national identity cards are required for all passengers traveling between Vienna and Copenhagen, along with residence permit or citizenship in one of the Schengen countries. Driving license or other ID cards are not considered as travel documents.

  • Passengers traveling between Vienna and Copenhagen who require entry visa to Schengen countries must have a valid multiple-entry Schengen visa. Passengers who already used a single-entry Schengen visa to enter Vienna or another Schengen country cannot travel on Ethiopian Airlines flight between Vienna and Copenhagen as their single-entry Schengen visa is already used.

This fare is payable in Ethiopian Birr only if you are an Ethiopian citizen, or you have a residence permit in Ethiopia.

Note:

  • It is mandatory to present all the necessary documents upon ticketing (if payment is made at city or airport ticket offices) and at the time of check-in to the airline on demand. Failure to present the required documents may result in the denial of the passenger's flight.
  • If you do not hold any of these documents, your ticket must be paid with credit/debit card on the Website/ Mobile App OR pay in cash in USD, GBP, or EUR currencies at ticket offices.

Ethiopian Airlines A Star Alliance Member